Microsoft’s new product feedback program uses neurodivergent employees. Microsoft argues that accessibility should go beyond legal compliance to support neurodiverse ways of processing information, drawing on lived experience from neurodivergent employees.
The company launched an ongoing co-design and product feedback program after Neurodiversity Celebration Week, with 150 neurodivergent employees testing 10 products in real-world scenarios.
Feedback revealed common issues like cognitive overload, unclear workflows, and unnecessary friction; product teams are using this input to simplify experiences and improve clarity, control, and usability.
Microsoft is building a more consistent feedback system through the Inclusive Tech Lab, a participant pool of testers, and inclusive testing guidelines to embed lived experience early in product development.
Leaders and employees say this approach improves products for neurodivergent users and everyone else by making technology easier, more intuitive, and less stressful to use.
Read more about Microsoft’s feedback program using neurodivergent employees on Microsoft’s website.
How long does it take to remediate accessibility audit findings?
August 18, 2026
The typical answer Whether you call it an accessibility audit, WCAG audit, or website accessibility evaluation, the big question usually comes after the report is
Mark SMiller is a digital accessibility consultant who helps organizations build accessible, inclusive digital experiences. He speaks regularly at industry conferences,, CSUN, CVENt and apperes on many webinars and podace. , He trains teams on practical, sustainable accessibility workflows.
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